Cancellation instructions & cancellation form

A. Cancellation policy Introduction Introduction is entitled to a right of withdrawal according to the following provision, whereby consumers are every natural person who concludes a legal transaction for purposes that cannot be attributed to either their commercial or independent professional activity: Right of withdrawal.

You have the right to cancel this contract within fourteen days. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods. In order to exercise your right of cancellation, you must inform us (Karolina Pollmann, Kitsch & Kitchen, Langenhorner Chaussee 2-Hinter entrance, 22335 Hamburg, Germany, Tel.: 01785618114, email: kontakt@kitschandkitchen) by means of a clear statement (e.g. a letter or email sent by post). You can use the attached sample cancellation form for this, but this is not prescribed.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires. Consequences of the revocation If you revoke this contract, we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received by us. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.

We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is. You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them. Exclusion or early expiry of the right of cancellation The right of withdrawal does not exist in the case of contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer. General information 1) Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and all packaging components. If necessary, use a protective reversal.

If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging.

2) Please do not send the goods back to us.

3) Please note that the aforementioned digits 1-2 are not a prerequisite for the effective exercise of the right of cancellation.

B. cancellation form If you want to revoke the contract, please fill out this form and send it back.

To

Karolina Pollmann Kitsch & Kitchen Langenhorner Chaussee 2 - Hinter entrance 22335 Hamburg Germany

E -Mail: [email protected]

Thereby revoke (s) I/We (*) the contract concluded by me (*) to buy the following goods (*)/The provision of the following service (*) ____________________________________________________________________________ / Received on (*) ______________________________________ of the consumer (s) _______________________________________________________________________________________________________________________________ Stroke © IT-Law firm Doc-ID: ## ITK-H10C7EC2581A183D88EF4E03A8C5D5359 ## Stand: 27.01.2025, 09:05:49